The office has a mixed reputation among patients, with some expressing satisfaction with the medical care and staff, while others are extremely dissatisfied with the wait times, lack of communication, and poor customer service. Some patients have reported waiting for hours past their scheduled appointment time, and others have complained about being kept in the waiting room for extended periods without being seen. However, there are also positive reviews highlighting the staff's kindness, the doctor's attentiveness, and the quality of care. The biggest issue is the inconsistent and often poor experience, which seems to be a major concern for many patients. The office's inability to manage appointments effectively and its lack of transparency regarding wait times have led to frustration and disappointment for many. Overall, the office falls short of expectations, and significant improvements are needed to address these concerns.