The business location appears to be a rehabilitation center with skilled nursing care. The overall rating is 2.5 out of 5, indicating mixed reviews. The quality of care is also a concern, with a rating of 2.8 out of 5, suggesting that some patients may not receive the level of care they expect. On the other hand, the pricing is highly rated at 4.2 out of 5, indicating that the cost of care may be a strong point for this facility.
However, it's worth noting that there are some significant concerns raised in the client feedbacks, including allegations of neglect, poor care, and staff incompetence. These issues are highlighted in the reviews of clients who have had negative experiences at the facility.
Specifically, one client reported that their loved one was left to sit in their own feces for over an hour due to staff inattention, while another client's loved one contracted sepsis after a catheter was not properly maintained. These types of issues suggest a serious breakdown in care and attention to patient needs.
Despite these concerns, there are also some positive reviews from clients who have had good experiences at the facility. These reviews praise the cleanliness and friendliness of the staff, as well as the effectiveness of the therapy and care provided.
Ultimately, the decision to choose this facility for rehabilitation or long-term care should be based on careful consideration of the risks and benefits. It's essential to weigh the potential for good care against the potential for negative experiences, and to carefully evaluate the facility's reputation and quality of care before making a decision.