The Village at Lake Highland Apartments offer a good overall experience, but some aspects fall short. The quality of the property and management team is mediocre, with some maintenance issues and responsiveness concerns. However, the pricing is considered fair, and the community's amenities and services are innovative and well-regarded.The community is well-maintained, with beautiful landscaping and a peaceful atmosphere. The apartments are spacious and clean, with modern amenities like in-unit washer/dryer and a fitness center. The staff is friendly and welcoming, but some residents have reported issues with maintenance response times and resolution.One of the standout features of the community is its innovative approach to resident services. The team offers a range of amenities, including a business center, outdoor space, and pet-friendly policies. The community also hosts social events and activities, which foster a sense of community among residents.However, some residents have reported issues with parking, trash pickup, and gate maintenance. The community's proximity to the lake and surrounding areas can also attract pests and wildlife, which may be a concern for some residents.Overall, the Village at Lake Highland Apartments offer a good balance of quality, pricing, and innovativeness, but some areas for improvement remain. Residents should weigh the pros and cons carefully before making a decision.Residents have praised the community's maintenance team, particularly Jay, who has been described as responsive, friendly, and efficient. The staff has also been commended for their helpfulness and willingness to address resident concerns.Despite some maintenance issues and concerns, the community is generally well-regarded for its innovative approach to resident services and amenities. However, some residents have reported issues with parking, trash pickup, and gate maintenance, which may be a concern for some.To improve the community, management could focus on addressing maintenance issues more promptly and effectively, as well as improving communication with residents. Additionally, the community could consider implementing more amenities and services to enhance the resident experience.The Village at Lake Highland Apartments is a good option for residents who value innovative amenities and services, but may want to carefully review the community's pros and cons before making a decision.