Tampa Bay
Vikas Malhotra, MD
36.75
36.75
Overview
At Florida Cancer Specialists & Research Institute & Research Institute - Altamonte Springs Cancer Center our dedicated team of oncology and hematology physicians provide patients with access to world-class cancer treatments close to home.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Free parking lot
Onsite services
Appointments recommended
Appointment required
On-site parking
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Quality
Pricing
Overall
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The business location is a medical facility that provides cancer treatment and care. From the feedback, it's clear that the staff and doctors, particularly Dr. Malhotra, are compassionate and caring. Patients appreciate the friendly and professional atmosphere, with some going so far as to say they feel like part of the family. The doctors take the time to explain everything and answer questions, making patients feel comfortable and informed.However, there is one issue mentioned in the feedback. A patient was charged outside of their deductible, which caused them to feel frustrated and unheard. This is a notable complaint that affects the overall quality of care and patient satisfaction.In terms of quality, patients have consistently praised the doctors and staff for their expertise and care. They appreciate the thorough explanations and attention to detail, which makes them feel confident in their treatment plan.The pricing seems to be a strong point for this medical facility, with patients appreciating that they are charged fairly and transparently. However, the one issue mentioned above suggests that there may be some room for improvement in this area.Unfortunately, there is not enough information to rate the innovativeness of this medical facility. While patients have praised the doctors for being knowledgeable and up-to-date on the latest treatments, there is no specific feedback on the facility's use of cutting-edge technology or innovative approaches to cancer treatment.Overall, this medical facility seems to prioritize patient care and satisfaction, with a strong focus on compassion, expertise, and transparency. However, there is one issue that needs to be addressed to ensure that all patients feel heard and valued.
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