Tampa Bay
VG Motors
21.98
21.98
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Gender-neutral restroom
Appointment required
Identifies as Black-owned
Identifies as Black-owned
Identifies as veteran-owned
Identifies as veteran-owned
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The business location is a multi-purpose location that offers automotive services, car parts, and is a motor vehicle dealer. The location is identified as veteran-owned and Black-owned, which is a plus. The business offers convenient payment options, including debit and credit cards, and has wheelchair-accessible facilities.The staff is very friendly and helpful, as evident from the numerous positive reviews. They take the time to explain the products and services, answer questions, and provide excellent customer service. The installation process is quick and easy, with most customers experiencing installation within 30 minutes.The LoJack system is a top-notch product that provides peace of mind for vehicle owners. The app is user-friendly and allows owners to track their vehicles in real-time, set boundaries, and receive speed notifications. The system is reliable and effective, with many customers reporting successful recoveries of their stolen vehicles.However, there is one major issue that needs to be addressed. One customer experienced poor installation quality, with the technician taking shortcuts and not properly hiding the LoJack device. This resulted in a non-functional GPS and a frustrating experience for the customer.To improve, the business should focus on providing more detailed and thorough installation procedures for their staff. This will ensure that customers receive the high-quality service they expect from VG Motors. Overall, the business location is a great option for those looking for automotive services, car parts, and LoJack systems, but they need to address the issue of poor installation quality.It's worth noting that the business has a strong commitment to customer satisfaction, as evident from their responses to negative reviews. They take responsibility for their mistakes and offer refunds or replacements when necessary. This shows that they value their customers' feedback and are willing to make things right when things go wrong.
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