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Veterans Ford Service
2.93
2.93
Overview
Veterans Ford is your dealer of choice in Tampa for all your new and used vehicle needs, quality auto repair, OEM parts and more. Get started now.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Oil change
Mechanic
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Overall
Quality
Pricing
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Veterans Ford is a mixed bag when it comes to providing service to its customers. The business seems to have a fair amount of expertise in its field, offering a wide range of services including auto repair, maintenance, and car detailing. However, this expertise is not always translated into quality work. Multiple customers have reported issues with their vehicles after visiting the service center, including problems with oil changes, tire rotations, and other basic maintenance tasks.The service center's pricing is another area of concern. While some customers have reported reasonable prices, others have been charged exorbitant amounts for seemingly simple tasks. This lack of transparency and consistency in pricing is a major issue that needs to be addressed.Despite these concerns, Veterans Ford has made an effort to innovate and improve its services. The business has a LGBTQ+ friendly environment, accepts various payment methods, and offers amenities like a restroom and wheelchair accessibility. However, these positive efforts are overshadowed by the consistent issues with quality and pricing.One major issue that stands out is the lack of attention to detail and communication with customers. Multiple customers have reported feeling rushed or confused during the service process, and some have even been overcharged for services they did not request. This lack of communication and attention to detail is a major red flag and needs to be addressed.To improve, Veterans Ford needs to focus on providing consistent, high-quality service to its customers. This means being transparent about pricing, communicating clearly with customers, and taking the time to ensure that each vehicle is serviced properly. Until these issues are addressed, Veterans Ford will continue to struggle with customer satisfaction and reputation.
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