Tampa Bay
Vet Care Express
38.07
38.07
Overview
Vet Care Express is an Animal Ambulance service that provides emergency and non-emergency transport for pets throughout Manatee and Sarasota counties in Florida
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Photos & videos
Submit a review
Innovativeness
Pricing
Overall
Quality
Submit a review
This veterinarian service, located at Building 7907, 49th Ave E Street in Bradenton City, offers emergency and non-emergency pet transport for Manatee and Sarasota counties in Florida. The business operates Monday through Friday from 7am to 6pm and on Saturdays from 7am to 12pm. The service seems to be reliable and always available, but there are some cases when it may not meet clients' expectations. The professionalism and care of staff are appreciated by clients, especially during difficult times such as the loss of a pet. However, it is clear that some staff members may require additional training on how to handle certain situations, such as long-distance transports with fragile patients.Staff members often provide kind, patient, and compassionate care to pets and their owners, making what could be a stressful experience much easier to handle. They go above and beyond to comfort pet owners and families, staying with them until they are sure they no longer need assistance. Some clients have reported satisfaction with the quality of care provided by the staff, but there is an issue with inconsistent treatment and handling of pets. This issue requires improvement, as some pets may not receive the level of care and attention that others receive.Staff are responsive and communicate clearly, but in some instances, they may not fully understand the needs of their clients. For example, one client reported being told that the service did not come to Tampa because the drivers 'walk away from the trucks,' but the reason may have been something else.The service is wheelchair accessible, with parking and entrance suitable for people with disabilities. Payment options are flexible, with both credit and debit cards accepted. Overall, the service provides a high level of care, with staff showing a strong sense of compassion and understanding for pet owners and their pets. However, there are some areas that require improvement, such as staff training and consistency in treatment of pets. The business scores a 4.2 out of 5 in overall satisfaction, reflecting its strong points, but its inability to fully meet all clients' expectations. It is a valuable resource for pet owners in the area, and with some improvements, it could provide an even higher level of care and satisfaction.
Own this business?
Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS