The location is located in a convenient spot, easy to find on Causeway Blvd Boulevard in Brandon City. The description of the Verizon Business location suggests that they provide excellent services to their customers. The phone number and web link are easily accessible, which makes it easy for customers to get in touch. It's worth noting that the location is wheelchair accessible and has an onsite service, which is a great advantage for customers who need help with their devices. They also offer online appointments, making it easier for customers to schedule a time that suits them.Unfortunately, the customer service at this location has been a major concern for some customers. One reviewer had a terrible experience with customer service, stating that it was extremely difficult to get a real person on the phone and had to sit on hold for over 30 minutes. Another reviewer experienced a similar issue, mentioning that they had to spend two hours on the phone, only to be hung up on. These incidents are highlighted as significant issues with customer service.