Tampa Bay
Verizon Business Services
5.58
5.58
Overview
Learn to new a V Incubation through the 20-part Business New video series. This series highlights Verizon accomplishments and goals from V Incubations globally.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
Photos & videos
Submit a review
Quality
Overall
Pricing
Submit a review
The Verizon Business Services store located at Building 714, S Dale Mabry Hwy, Tampa, has mixed reviews from customers. The overall experience is somewhat positive, but there are some areas that need improvement.The store has a convenient location and a wide range of services offered, including online appointments and onsite services. The staff is generally friendly and knowledgeable, with some customers praising their helpfulness and professionalism. For example, Barbara was commended for her excellent service in resolving a difficult account problem.However, some customers have had negative experiences, including long waits, poor customer service, and difficulties with returns and exchanges. One customer had to spend several hours dealing with an issue that could have been resolved more quickly.The store has a good selection of products and services, and prices are generally competitive. However, some customers have felt pressured to make unnecessary purchases.The store's innovativeness is a mixed bag. While some customers have praised the store's use of technology, others have felt that the store is not keeping up with the latest trends and innovations.Overall, the store has some strengths and weaknesses. With some improvements to customer service and the overall shopping experience, the store could be a better place to visit. However, there are some issues that need to be addressed, such as the long wait times and the difficulties with returns and exchanges.One area of concern is the staff's attitude and behavior, with some customers feeling that they are not being treated with respect or empathy. This is a major issue that needs to be addressed in order to provide a better experience for customers.The store's hours of operation are convenient, with extended hours on weekends, making it easy for customers to visit at their convenience. However, the lack of clarity in some responses and the difficulty in reaching a supervisor are issues that need to be addressed.The store's location is easily accessible, with a wheelchair-accessible parking lot and entrance. The store's website is user-friendly, making it easy to schedule online appointments and access store information. However, the website could be improved by providing more information about the store's services and products.The store's co-branding with Verizon Business Services adds credibility and trust to the store, but some customers have felt that the store is not doing enough to provide personalized service. The store's commitment to customer satisfaction is evident in their responses to customer feedback, but some customers have felt that more needs to be done to address their concerns.Overall, the store has potential, but it needs to address some of its weaknesses in order to provide a better experience for customers.
Own this business?
Hours
Open Now
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS