Tampa Bay
Verizon Business Services
71.65
71.65
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Pricing
Overall
Quality
Innovativeness
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This business location is convenient for customers with extended working hours, starting from 08:30 on weekdays and 11:00 on Sundays, making it accessible to a wide range of people. The staff is generally knowledgeable and can help with various tasks, from setting up new phones to fixing existing issues. Despite some upsides, there are some drawbacks. Customers often mention slow service, particularly when it comes to porting phones, which can take days and several failed attempts. Some staff members can be dismissive or unhelpful, leading to frustrating experiences for customers. The staff seems to be aware of their strengths and weaknesses, as some employees go above and beyond to assist customers, while others may require more training or coaching. The store offers various services, including online appointments and onsite services, which is convenient for customers. However, the location's overall quality could be improved by addressing these issues. The prices are generally competitive, and customers appreciate the honesty and transparency of the staff. The store's innovativeness is evident in its willingness to adapt to customers' needs and provide personalized assistance. However, there is room for improvement in this area. Overall, this business location has some great qualities, but it also has areas where it falls short. With some adjustments, it could become an even better experience for customers.
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