Tampa Bay
Verizon Business Services
77.27
77.27
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Overall
Quality
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This business location has a good balance of quality and pricing. The staff is helpful, as seen in the 5-star reviews, with employees like LJ, Zach, and Josh providing excellent customer service. LJ helped a family get their new phones set up, while Zach was patient and knowledgeable in helping a customer choose a new phone. Josh also went above and beyond to assist a customer with their Verizon account issues.However, there are some issues with customer service. One customer had a negative experience with the staff's inability to help with their account issues. The store also refused to take back a defective product, which left a customer feeling frustrated. Another customer was dissatisfied with the staff's attitude and recommended avoiding this branch.The store has extended working hours on weekdays and weekends, making it convenient for customers to visit. It also has wheelchair-accessible parking and entrance, making it a welcoming space for people with disabilities.Overall, this business location has a good reputation, but there is room for improvement in terms of customer service. It is a good option for customers looking for a convenient and accessible place to get their internet and phone services.
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