Tampa Bay
Verizon Business Services
81.60
81.60
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Overall
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This Cellular Sales store in Ocala City offers a great experience, with a team that is thorough and helpful in addressing customer needs. The staff goes above and beyond to provide excellent customer service, making customers feel valued and appreciated. The store has a welcoming atmosphere, making it a pleasure to visit. The store is well-equipped with amenities, including wheelchair-accessible parking and entrance, making it easily accessible to all. Online appointments are available, and onsite services ensure that customers can receive assistance in a timely manner. The working hours are convenient, allowing customers to visit at a time that suits them best. The store is open from Monday to Saturday, with extended hours on weekdays and shorter hours on Sundays. However, some customers have experienced issues with customer service, with one reviewer expressing frustration with a salesperson's unhelpful attitude and another reviewer having a poor experience with their order pickup. Despite these isolated incidents, the overall experience at this store is overwhelmingly positive, with many customers praising the staff's helpfulness and the store's welcoming atmosphere. A mix of satisfaction and disappointment is what I got from this Cellular Sales store in Ocala City.
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