Tampa Bay
Verizon Business Services
88.75
88.75
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Pricing
Overall
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Innovativeness
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This Verizon business location seems to have its strengths and weaknesses. The overall experience is decent, scoring 4.4 out of 5. The quality of service is good, with most customers praising the helpful and knowledgeable staff. However, there is one notable exception where a customer had a terrible experience due to the salesman's disrespect and lack of concern for their issue.The pricing is another area where this location excels, with many customers feeling that they got a fair deal. However, some customers have mentioned being taken advantage of with hidden fees and contracts.One of the most impressive aspects of this location is its innovativeness, with a score of 4.9 out of 5. The staff seems to be proactive in helping customers, going above and beyond to resolve their issues.On a more serious note, it's worth mentioning that there are some red flags raised by customers about the salesmen's behavior, particularly in the case where the customer was ignored and disrespected. This highlights the importance of providing good customer service and ensuring that staff are well-trained to handle customer concerns.Overall, this location seems to be doing a good job in many areas, but it needs to work on addressing customer concerns and ensuring that all staff members provide excellent service. With a bit of improvement, this location could easily score a 5 out of 5.
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