Tampa Bay
Verizon Business Services
42.59
42.59
Overview
Learn to new a V Incubation through the 20-part Business New video series. This series highlights Verizon accomplishments and goals from V Incubations globally.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Online appointments
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Pricing
Overall
Quality
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This location has both good and bad sides. The staff is sometimes knowledgeable and helpful, as evident from a 5-star review from Joshua who praised Greg for his excellent service. However, there are numerous complaints about the lack of transparency and miscommunication with customers. The store is operated by Varta, a franchise operator, but there is no clear explanation about this relationship provided to customers.The store has a good location and is wheelchair accessible, making it convenient for customers to visit. However, the staff's attitude and knowledge can vary greatly, leading to frustration for some customers. One customer, Janice, had a terrible experience with Chad, who failed to listen to her concerns and took advantage of her elderly parents. Another customer, Stacey, had a similar experience with Mike, who led her into a deceitful business practice.The store's working hours are convenient, with long hours on weekdays and Saturdays, but it seems that the staff's attitude and knowledge are not always up to par. The store's parking and accessibility features are also a plus.One major issue that stands out is the lack of transparency and miscommunication with customers. This has led to several customers feeling frustrated and deceived by the staff's actions. It's essential for the store to improve its customer service and provide clear explanations about their policies and practices to avoid similar issues in the future.It's also worth noting that the store's rating has been affected by several negative reviews, which suggests that the issues mentioned above are not isolated incidents. However, the store still has a 2.3-star rating on third-party platforms, indicating that some customers have had positive experiences as well.Overall, while this location has its strengths and weaknesses, the issues mentioned above suggest that it needs to improve its customer service and communication to provide a better experience for its customers.
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