Tampa Bay
Verizon Business Services
36.57
36.57
Overview
Learn to new a V Incubation through the 20-part Business New video series. This series highlights Verizon accomplishments and goals from V Incubations globally.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Online appointments
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Pricing
Quality
Overall
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I visited this Verizon Business Services location on US Hwy 98 N in Lakeland City, and overall, I had a decent experience. The staff seemed friendly and willing to help, but there were some issues with the quality of service. One of the major drawbacks was the long wait time, which was a bit frustrating. However, the prices were very competitive, and I appreciated the options for online appointments and on-site services.The store itself was wheelchair accessible, with a convenient parking lot and entrance. The staff was knowledgeable and professional, although there were some communication breakdowns that led to misunderstandings. I appreciate that they were transparent about their policies and promotions, but there were some instances where the staff seemed evasive or unclear.One of the major concerns I had was the lack of transparency and consistency in their business practices. Some customers had reported issues with billing and customer service, which seemed to be a systemic problem rather than an isolated incident. This was particularly concerning for small businesses, who may be more vulnerable to such issues.Despite these issues, I would still recommend this location for its convenient location and competitive pricing. However, I would advise customers to be cautious and ask plenty of questions to ensure they understand their bills and contracts. It's also worth noting that the staff seemed to be working with outdated systems and technology, which may contribute to the communication breakdowns and errors.The only major issue that stood out was the inconsistent quality of service, which was reflected in the mixed reviews from other customers. While some customers had reported excellent experiences, others had encountered significant problems with billing, customer service, and communication.
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