Tampa Bay
Verizon
38.56
38.56
Overview
Browse all Wireless Zone locations in the United States to shop smartphones, tablets, and mobile accessories near you.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Curbside pickup
In-store pickup
In-store shopping
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Pricing
Quality
Innovativeness
Overall
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The customer service at this Verizon store is excellent, with staff members like Chris, Mason, and Manny consistently receiving high praise for their helpful and knowledgeable assistance. They have been able to resolve complex issues, provide great recommendations, and make the overall experience enjoyable for customers.The store's working hours are convenient, with Monday through Saturday being available from 8 am to 8 pm and Sunday from 10 am to 6 pm. The staff is also accommodating, as seen in the instance where a customer was helped after hours.While some customers have mentioned some confusion with fees and device compatibility, the staff has been responsive and willing to work with customers to resolve these issues. Overall, the store's quality, pricing, and innovativeness are impressive, but there is room for improvement in ensuring that all customers understand the fees and requirements for their services.The store's accessibility features, such as wheelchair-accessible parking and entrance, are also notable. The store's ability to offer a variety of services, including on-site services, in-store shopping, in-store pickup, and curbside pickup, is also convenient for customers.One issue that was not addressed in the customer feedback is the need for more transparent and clear communication about fees and requirements for services. This is a notable omission, especially given the complexity of some of the services offered.
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