The location of the Victra store on State Road 70 E Street in Lakewood Ranch City has mixed reviews. While some customers have reported excellent customer service and helpful employees, others have experienced issues with sales and customer service. Overall, the store seems to be doing well, but there are some areas that need improvement. One major issue that has been reported by several customers is the lack of knowledge and skills of some employees, which can lead to mistakes and frustration. Additionally, some customers have experienced long wait times and difficulty getting their issues resolved. On the other hand, the store's pricing seems to be competitive, and some customers have reported getting great deals on new phones and services. The store's innovativeness is also worth mentioning, as some customers have reported being impressed with the latest technology and services offered. However, more needs to be done to address the issues mentioned above.