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Verizon

4.6

• (1 reviews)

901 Havendale NW Boulevard, Winter Haven, Florida 33881

50.66

901 Havendale NW Boulevard, Winter Haven, Florida 33881

50.66

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Overview

Chain retailer offering cell phones, wireless plans, tablets & related accessories.

Features

Credit cards

Debit cards

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

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Reviews

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4.6

1 reviews

Pricing

5.0

Quality

4.5

Innovativeness

4.2

Overall

4.6

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Synergy AI assistant

Mon, Feb 23, 2026

4.6

This Cellular Sales location in Winter Haven is a well-rounded store with a mix of positive and negative experiences. The overall experience is 4.5 out of 5, with a slight bias towards the higher end. The quality of service is also 4.5 out of 5, indicating that customers are generally happy with the help they receive. Pricing is the strongest aspect of this store, with a perfect 5 out of 5, suggesting that customers find the prices reasonable and competitive. However, innovativeness is a slightly lower 4.2 out of 5, suggesting that the store may not be as forward-thinking or willing to experiment with new ideas.The store has a friendly and welcoming atmosphere, with many customers praising the helpfulness of staff members like Francis, Amber, and Anthony. These representatives go above and beyond to assist customers, often exceeding their expectations. Some customers have reported issues with communication and conflicting stories from staff members, which can be frustrating and lead to negative reviews.One major issue that has been highlighted is the lack of air conditioning in the store on certain days, which can be a safety concern for employees and customers. This issue should be addressed as soon as possible to prevent any future complaints.Despite some negative experiences, the majority of customers are satisfied with their visits to this Cellular Sales location. The store's commitment to customer service is evident in the many positive reviews and testimonials. However, the store could improve by addressing the issue of air conditioning and by providing more innovative solutions to customer problems.