Tampa Bay
Verizon
61.91
61.91
Overview
Chain retailer offering cell phones, wireless plans, tablets & related accessories.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
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Overall
Quality
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The business has a strong reputation with a high overall score. The staff is knowledgeable and helpful, with many reviewers praising their professionalism and customer service skills, especially employees like Adam, Will, and Taylor. These employees go above and beyond to assist customers with their needs and provide a seamless experience.Several reviewers mentioned the store's convenience and accessibility, with many praising the friendly and welcoming atmosphere. The store's location and hours of operation also seem to be convenient for many customers.However, there is one issue that stands out. Some reviewers experienced difficulties with billing and credit, including charges they were not aware of or unexpected fees. In one case, a customer was charged $950 for a phone that they had already paid for, which they felt was unfair and resulted in a very low rating. In another case, a customer experienced difficulty getting a discount for which they were eligible, which also resulted in a low rating.Overall, the business seems to have a strong reputation and a commitment to customer satisfaction. However, it appears that there may be some issues with billing and credit that need to be addressed in order to maintain a high level of customer satisfaction.
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