The store has a relatively high overall rating, with most customers leaving positive reviews. The quality of service and pricing are also consistently good, with customers praising the helpful and knowledgeable staff. The store seems to have a good relationship with its customers, with many customers mentioning their loyalty to the store and its employees.However, the store has had some issues with customer service, with a few customers complaining about being misled or sold on plans that were not what they had agreed on. One customer mentioned that they were promised a certain price for a phone, but were charged a different amount when they went to purchase it. Another customer mentioned that they were told that their old phone would be exchanged for a new one, but it was not. These issues seem to be isolated, but they do indicate that the store may need to work on its communication and follow-through with customers.One issue that stands out is that some customers have complained about being harassed with phone calls and messages after visiting the store. One customer mentioned that they had blocked the store's number, but still received calls from different numbers. This suggests that the store may need to work on its follow-up and communication with customers, to ensure that they are not being bothered with unnecessary calls and messages.Overall, the store seems to have a good reputation, with many customers praising its service and staff. However, it does need to work on some areas, such as communication and follow-through with customers, to ensure that they are consistently delivering a good experience.