Tampa Bay
Verizon
36.57
36.57
Overview
Telecommunications store offering cell phones, wireless plans, accessories & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Checks
Curbside pickup
On-site parking
In-store pickup
Photos & videos
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Overall
Pricing
Quality
Innovativeness
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The business location in question is a Verizon store in Lakeland, Florida, with a 4.2 overall rating based on customer reviews. The quality of service is rated 3.1 out of 5, indicating that some customers had negative experiences, while others had positive ones. Pricing is a strong point, with a rating of 5.0, suggesting that customers appreciate the value they receive for their money. Innovativeness is also a key aspect, with a rating of 4.5, indicating that the store offers a range of innovative solutions and services to its customers.One of the standout features of this Verizon store is its friendly and helpful staff, who go above and beyond to ensure that customers are satisfied with their purchases. Many customers have praised the store's staff for their excellent customer service, with some even going so far as to say that they were treated with kindness and respect. However, some customers have reported having negative experiences, including being given incorrect information and having to wait in line for an extended period of time.The store's hours of operation are Monday to Saturday, with varying hours throughout the week. The store is open from 10am to 9pm on weekdays and 9am to 8pm on weekends. Customers can visit the store in person to purchase new phones, upgrade their existing plans, or resolve any issues they may be experiencing with their service.In terms of amenities, the store offers a range of features, including on-site parking, Wi-Fi, and accessibility for customers with disabilities. The store also offers a range of services, including in-store pickup, delivery, and curbside pickup.Overall, this Verizon store in Lakeland, Florida, offers a range of innovative solutions and services to its customers, along with excellent customer service. However, some customers have reported having negative experiences, which suggests that the store could benefit from some improvements to its quality of service.
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Hours
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