This location seems to be a typical Verizon store, offering a range of services including cell phones, wireless plans, and accessories. The working hours seem reasonable, but it's worth noting that the store is closed on Thursdays. The owner's responses to customer complaints are generally apologetic and offer to help resolve the issue. However, some customers have reported difficulty in getting their problems resolved or feeling rushed and under pressure from sales staff. It's also worth noting that some customers have praised the staff, particularly those who were knowledgeable and helpful. The quality of the store's service seems to be inconsistent, with some customers reporting good experiences and others reporting bad ones. The pricing seems to be in line with other Verizon stores, but some customers have reported being upsold or added to plans without their consent. One major issue with this store is the lack of transparency and accuracy in billing and customer service. Some customers have reported being overcharged or added to plans without their knowledge. Overall, this location seems to be an average Verizon store, with some good experiences and some bad ones.