Tampa Bay
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Verizon
17.12
17.12
Overview
Telecommunications store offering cell phones, wireless plans, accessories & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Checks
In-store pickup
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This Verizon store has its good and bad points. While the pricing is excellent, making it an attractive option for customers, the quality of service can be inconsistent. Some customers have reported having to wait in line for a long time, while others have had difficulties getting their issues resolved. However, the store's staff is generally friendly and helpful, which is a positive aspect. The store's innovativeness is also noteworthy, with a wide range of products and services available to customers. Nevertheless, some customers have reported feeling frustrated with the store's policy of having staff stop working 25 minutes before closing time, which can leave customers with unresolved issues.
The store's working hours, which are from 9:00 am to 8:00 pm, Monday to Saturday, and 11:00 am to 7:00 pm on Sunday, may not be sufficient for customers who need to visit the store outside of these hours. Additionally, the store's management has been criticized for not being transparent about their working hours, with some customers feeling misled by the store's advertised hours.
Despite these issues, the store has received positive reviews from customers who have reported excellent customer service and helpful staff. The store's location, which is in a convenient area, is also a plus. Overall, while this Verizon store has its flaws, it is still a good option for customers who need a reliable and affordable wireless service.
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