Tampa Bay
Verizon
Overview
Telecommunications store offering cell phones, wireless plans, accessories & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Checks
In-store pickup
In-store shopping
Photos & videos
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Quality
Innovativeness
Pricing
Overall
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This Verizon store in Tampa's Citrus Park offers a variety of services including community assistance, car parts, cell phone sales, and wireless plans. The staff is friendly and knowledgeable, with some employees standing out for their exceptional customer service skills. Rylee, Lorenzo, Amy, and Miguel are a few examples of employees who have received praise from customers for their patience, understanding, and willingness to go the extra mile to resolve issues. However, there have been instances where customers have experienced poor service, long wait times, and unprofessional behavior from staff.In terms of quality, the store has received mixed reviews. Some customers have reported being pleased with their experience, citing helpful and knowledgeable staff, while others have expressed frustration with the store's ability to resolve complex issues. The store's pricing has been praised, with some customers noting that they were able to save money on their wireless plans.The store's innovativeness is also an area of mixed review. Some customers have appreciated the store's willingness to try new solutions and think outside the box to resolve issues, while others have criticized the store for being slow to adapt to new technologies and trends.One notable issue that has been reported by several customers is the store's handling of complex issues. Some customers have reported feeling frustrated and disrespected when trying to resolve complex problems, and have criticized the store for being slow to respond and resolve issues.Overall, the store receives an average rating of 4.0 out of 5 stars, with customers praising the staff's friendly and knowledgeable demeanor, but criticizing the store's ability to resolve complex issues and respond to customer concerns in a timely and respectful manner.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Electronics Stores
Community & Government
Community Service
Cell phone store
Telephone company
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