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Tampa Bay

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Verizon

4.3

• (1 reviews)

13166 US-301 Highway, Riverview, Florida 33578

20.01

13166 US-301 Highway, Riverview, Florida 33578

20.01

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Overview

Victra is the Largest Verizon Authorized Retailer with more than 1,400 locations. Visit a Victra Verizon Store near you for Verizon Deals.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Onsite services

Quick visit

In-store pickup

In-store shopping

Electronics

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

5.0

Overall

4.3

Quality

3.5

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This business location has mixed reviews from customers. While some customers praise the staff's friendliness, helpfulness, and knowledge, others have reported issues with customer service, long wait times, and misleading information. The store's phone bills have been a source of frustration for some customers, with some reporting incorrect charges and difficulty resolving issues.The staff's attitude has also been a concern, with some customers describing them as unfriendly, unhelpful, and dismissive. In one instance, a customer reported being told to go home and resolve an issue under their own Wi-Fi because the store's public Wi-Fi was slow.However, the store has also received praise for its clean environment, comfortable atmosphere, and helpful staff. Some customers have reported excellent experiences with individual staff members, such as Matthew, who was described as knowledgeable, patient, and professional.One customer reported a particularly positive experience with their salesperson, Matthew, who helped them with a complicated situation and went above and beyond to ensure they were satisfied. Another customer praised the store's home internet services, stating that the staff was knowledgeable and helpful.The store's ability to provide innovative solutions and products has also been praised by some customers. One customer reported that their salesperson was very detail-oriented and explained their bill in a clear and concise manner.Overall, this business location seems to have its strengths and weaknesses. While some customers have had excellent experiences, others have reported significant issues with customer service and billing. With some attention to these issues, the store could potentially improve its overall rating.