Tampa Bay
Verizon
22.85
22.85
Overview
Experience 5G speed, unlimited wireless plans, and outstanding customer service at one of the nation's largest Verizon Authorized Retailers.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store pickup
In-store shopping
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Quality
Pricing
Overall
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The experience at Russell Cellular is generally positive. Customers often praise the staff for their helpfulness, knowledge, and excellent customer service. Many employees, such as Chris, Yasmin, and Anahi, are consistently mentioned as being very professional, patient, and courteous. They go above and beyond to assist customers, providing a great experience. However, some customers have had negative experiences, including issues with service, being treated rudely, and experiencing long wait times. The store's management and communication can also be a problem. Despite this, the store's overall quality is still high, and many customers have had excellent experiences. The pricing is generally good, with some customers feeling they received a good deal. However, some customers have been unhappy with the pricing, feeling they were misled or overcharged. The store's innovativeness is not always clear, with some customers feeling the store is not keeping up with the latest technology or trends. Overall, the store has room for improvement, but its strong customer service and quality products make it a reliable choice for many customers.
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