Tampa Bay
Verizon
17.47
17.47
Overview
Chain retailer offering cell phones, wireless plans, tablets & related accessories.
Features
Credit cards
Debit cards
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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This Cellular Sales store on Bruce B Downs Blvd in Wesley Chapel offers a wide range of services, including cell phones, wireless plans, tablets, and accessories. The store has a 4.0 overall rating based on customer reviews, with many praising the helpful and knowledgeable staff, particularly employees like Tariq, Omar, and Lili.However, some customers have had negative experiences, including issues with service and accuracy. For example, one customer reported that an employee attempted to sell them products and phones rather than assisting with a phone number change. Another customer experienced poor customer service, including being overcharged and lied to by an employee.The store has a variety of payment options, including credit and debit cards, and offers quick visits, in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible and offers Wi-Fi.Overall, the store seems to have a mixed reputation, with some customers having excellent experiences and others experiencing problems. However, the store's high rating and positive reviews suggest that it is generally a reliable and trustworthy option for wireless services.Despite some issues, the store seems to have a strong focus on customer service, with many employees receiving high praise from customers. The store's commitment to helping customers and providing excellent service is evident in the positive reviews and ratings.However, some customers have reported issues with pricing and accuracy, which may be a concern for potential customers. The store's pricing and accuracy policies should be clearly communicated to customers to avoid any misunderstandings.The store's innovativeness is also worth noting, as it seems to be continuously improving and adapting to customer needs. The store's commitment to staying up-to-date with the latest technology and services is evident in the positive reviews and ratings.Overall, while the store has some issues, it seems to be a reliable and trustworthy option for wireless services. Customers should be aware of the potential issues, but the store's strong focus on customer service and commitment to innovation make it a worthwhile option to consider.
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