Tampa Bay
Verizon
15.85
15.85
Overview
Telecommunications store offering cell phones, wireless plans, accessories & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Checks
Curbside pickup
In-store pickup
Photos & videos
Submit a review
Innovativeness
Pricing
Overall
Quality
Submit a review
This Verizon store offers a wide range of services, including cell phones, wireless plans, accessories, and more. The staff is generally friendly and helpful, with many employees receiving praise for their excellent customer service. Some representatives, like Eddy, Tony, and Ryan, have been particularly commended for their patience, knowledge, and professionalism. Many customers have had positive experiences with the store, including those who have received assistance with issues like phone activation, bill changes, and device repairs.However, there are also some negative reviews that highlight areas for improvement. Some customers have reported experiencing long wait times, rudeness from staff, and miscommunication about services and policies. Additionally, there have been instances where employees have provided incorrect information or failed to follow up on customer requests.One notable issue that has been raised by multiple customers is the lack of transparency and honesty from certain staff members. This has led to customers feeling frustrated and misled, and has resulted in lost business and negative reviews.Overall, this Verizon store has a mix of positive and negative experiences, but there is room for improvement in terms of staff training, communication, and customer service. With some changes, this store has the potential to provide an excellent experience for customers.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS