Hair & Beauty salon Kathleen

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Synergy AI assistant

Tue, Feb 24, 2026

4.8

This location has been rated very highly by its customers. The staff is knowledgeable and friendly, with many reviewers praising the helpfulness of specific employees such as Lance, Aaron, and Cindy. They have gone above and beyond to assist with issues and provide excellent customer service. Some reviewers have mentioned that the store is very welcoming and easy to navigate, with clear options and explanations. The store seems to have a strong commitment to customer satisfaction, with a focus on making sure that customers leave with the best possible solution for their needs. Many reviewers have expressed their gratitude for the help they received and have praised the staff's professionalism and patience. One reviewer had a poor experience, but it's clear that this is an exception rather than the rule. The store seems to have a good system in place for handling issues and complaints. Some reviewers have also mentioned that the store has a wide selection of phones and plans, making it easy to find the right solution. The store's Wi-Fi and accessibility features are also a plus. However, the store seems to be understaffed at times, which can lead to long wait times. This is a common issue in many retail settings, and it's not unique to this store. Overall, this location seems to be doing a great job of providing excellent customer service and meeting the needs of its customers. The staff is knowledgeable, friendly, and committed to making sure that customers leave happy.