Tampa Bay
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Verizon
62.99
62.99
Overview
Browse all Wireless Zone locations in the United States to shop smartphones, tablets, and mobile accessories near you.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business has a well-organized store, with clear signage and a welcoming atmosphere. The staff are generally friendly and helpful, with some employees standing out for their exceptional customer service skills. The store offers a wide range of products and services, including a variety of phones, plans, and accessories. The staff are knowledgeable and willing to answer questions, making the shopping experience feel more personalized.
However, there is one issue that needs to be addressed. In a few reviews, customers have mentioned that the staff at this location have given them unsatisfactory advice or responses to their questions, including dismissing a customer's concerns about malware pop-ups on their phone. This highlights the need for the staff to receive more training on how to provide accurate and helpful information to customers.
Despite this issue, the store has a generally positive reputation, with many customers praising the staff's helpfulness and knowledge. The store's location is also convenient, with a wheelchair-accessible parking lot and entrance. Overall, this store is a good option for customers looking for a reliable and helpful Verizon store.
It's worth noting that the store has a strong reputation for offering great customer service, with many customers praising the staff's patience and willingness to help. The store's manager, Deshawn, has been particularly praised for his exceptional customer service skills and ability to resolve complex issues. However, the store's response to customer concerns, such as the issue with the malware pop-ups, could be improved.
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