Review of Veritas Instrument Rental, Inc.Veritas Instrument Rental, Inc. is a company that offers musical instrument rental services to schools and individuals. They have a physical store location in Clearwater City, and their business hours are limited. The company has a strong online presence and offers a convenient rental process through their website.The company has received mixed reviews from customers. Some customers have reported positive experiences with the company's staff, particularly with representatives like Jessica, who have provided excellent customer service. However, other customers have reported issues with the company's billing practices, including being charged for instruments that were not returned or were returned late.One customer reported that the company continued to charge them for an instrument that was returned 30 days after the rental period ended, resulting in a large bill. Another customer reported that the company's customer service was unhelpful and unprofessional, with representatives being rude and dismissive.On the other hand, some customers have reported positive experiences with the company's staff and their willingness to work with customers to resolve issues. One customer reported that a representative named Cody was very helpful and patient, and that he was able to resolve their issue quickly.The company's pricing seems to be competitive, and they offer a wide range of musical instruments for rent. However, some customers have reported issues with the company's billing practices, including being charged for instruments that were not returned or were returned late.The company's innovativeness seems to be average, as they are not offering any groundbreaking or unique services. However, they are constantly improving their services and working with their customers to provide the best possible experience.In general, Veritas Instrument Rental, Inc. seems to be a decent company that provides a good service, but with some issues that need to be addressed. Their customer service can be inconsistent, and their billing practices need to be improved. However, they are willing to work with customers to resolve issues and provide a positive experience.**Important Issue:** Some customers have reported issues with the company's billing practices, including being charged for instruments that were not returned or were returned late. It is essential to carefully review the company's rental agreement and understand their billing practices before renting an instrument.Note: The scores are based on the provided reviews and ratings, but some scores are missing due to the lack of information.