Tampa Bay
Sort by:
Veranda at Westchase Apartments
4.08
4.08
Overview
>Welcome to Veranda at Westchase Apartments, situated perfectly between Bayport West and Oldsmar. Amenities include a resort-style pool and spa, outdoor barbecue grills, turf soccer field, fenced off-leash dog park, and 40 acres of natural wetland preserve.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Hot tub
Swimming pool
Pets welcome
Dog park
Maintenance
Photos & videos
Submit a review
Quality
Overall
Submit a review
The apartment complex at Veranda at Westchase has both positive and negative aspects. On one hand, many residents appreciate the beautiful and well-maintained grounds, friendly staff, and convenient location. Some residents have also reported having a smooth move-in process, thanks to the help of leasing agents like Jalene Otero. Additionally, the complex has a good fitness facility and is located close to schools.On the other hand, several residents have raised concerns about the cleanliness and maintenance of the complex. Many have reported seeing trash and debris scattered around the hallways and outside areas, with some even finding cockroaches and other pests in their apartments. Some residents have also expressed frustration with the slow response time of maintenance requests, which can sometimes take days or even weeks to resolve.Furthermore, some residents have reported issues with the management team, including unprofessional behavior and a lack of communication. One resident even claimed that the management team was dismissive of their concerns and made them feel like a burden. Another resident reported being charged extra fees for things like rekeying their locks and missing garbage cans, which added up to almost $400.In terms of pricing, it seems that the complex is competitive with other properties in the area. However, some residents have expressed concerns about the value for money, especially given the issues with cleanliness and maintenance.Overall, while Veranda at Westchase has some positive aspects, the negative experiences and concerns of some residents cannot be ignored. To improve, the complex needs to prioritize cleanliness and maintenance, address resident concerns in a timely and professional manner, and ensure that residents feel valued and supported.Some notable issues that have been raised by residents include:* Cockroaches and other pests in apartments* Slow response time of maintenance requests* Issues with the management team, including unprofessional behavior and a lack of communication* Extra fees for things like rekeying locks and missing garbage cans* Lack of cleanliness and maintenance in hallways and outside areasIt's worth noting that some residents have had positive experiences with the leasing agents and maintenance team, but these seem to be outweighed by the negative experiences of others.
Own this business?
Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS