Tampa Bay
Venice Safe & Lock
62.38
62.38
Overview
24 Hour locksmith in Venice, North Port, Punta Gorda, Harbor Heights, El Jobean, Venice and Venice East, Nokomis, Osprey, Englewood - 24-Hour Mobile Locksmith
Features
Wheelchair accessible restroom
Wheelchair accessible seating
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
On-site parking
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Quality
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The business is a one-stop shop for various services, including locksmithing, boat repair, and auto parts. It operates 24 hours a day, which is convenient for emergency situations. The business is located on-site and has ample parking, making it easily accessible. The customer service is generally excellent, with many reviewers praising the professionalism, kindness, and expertise of the staff. Some reviewers have received exceptional service, such as Kent, who has helped them unlock their cars quickly and efficiently. Others have appreciated the company's willingness to go the extra mile, such as providing a spare key for their vehicle.The company's online presence is strong, with a user-friendly website that allows customers to request services and make payments. The business also has a presence on various review platforms, which suggests that it values customer feedback.However, there are some concerns about the company's ability to fulfill its 24-hour promise. Some reviewers have reported that they were unable to reach anyone during late-night hours, and one reviewer even reported that the business was permanently closed, despite its claim of 24-hour service. This inconsistency in service is concerning, and potential customers should be aware of it.Despite these concerns, the company's strong reputation and commitment to customer satisfaction make it a reliable option for various services. Its wide range of offerings and excellent customer service make it a great choice for those who need emergency assistance or routine maintenance.The business has had some issues with previous ownership and management, but it appears that the new ownership has made efforts to improve the business. The current staff seems to be dedicated to providing excellent service, and the business's online presence suggests that it values customer feedback.Overall, the business is a reliable option for various services, despite some concerns about its ability to fulfill its 24-hour promise. Potential customers should be aware of these concerns and research the business thoroughly before making a decision.
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