The location has wheelchair accessible parking lot, which is a great feature for people with disabilities. The staff is friendly and helpful, as mentioned by several clients. However, there are some issues with the facilities on board, including a private bathroom and a non-functional toilet, which may be a problem for families with children or elderly people. It's also reported that the crew may be rude in case of complaints. The business has some issues with double booking and cancellations, which can be frustrating for clients. On the positive side, the staff is professional and accommodating, and the business has received many good reviews from clients who had a great experience.The location is open every day from 7am to 7pm, which is convenient for people who want to plan their trip at any time. The address is Building 1485, S Tamiami Trl Trail, Venice City, and the phone number is +19412209258.