The business is located at Marine Max 1485 S Tamiami Trl Trail in Venice City, offering a variety of services including car rental, boat rental, boat tour agency, travel & recreation, boat & yacht tours, and fishing charters. The staff is generally friendly and accommodating, with many customers praising their professionalism and helpfulness. Brad, in particular, has received high praise for his excellent customer service, being responsive to calls and messages, and going above and beyond to ensure a smooth experience. Some customers have reported issues with communication, with a few instances of unresponsiveness or lack of follow-through. However, these issues seem to be relatively rare. The business has a range of boats to rent, from pontoons to fishing charters, and offers competitive pricing. Many customers have praised the cleanliness and maintenance of the boats, with some even commenting on the excellent condition of the vessels. The business is wheelchair accessible, with a parking lot and entrance that can accommodate those with mobility issues. Payments can be made via NFC mobile payments, debit cards, and credit cards. The working hours are consistent across the week, from 8:00 am to 7:00 pm, Monday to Sunday. Overall, this business seems to be a reliable and trustworthy option for those looking to rent a boat or enjoy a guided tour in the area.