This medical service location has received high praise from its patients, with many expressing satisfaction with the quality of care they received. Dr. Vivian Torres and her staff have been described as caring, knowledgeable, and professional. Many patients have reported feeling at ease during their appointments and have praised Dr. Torres' bedside manner. The staff has also been commended for their friendliness and efficiency.
However, there is one notable exception to this positive feedback. One patient reported a negative experience with the office, citing being "harassed relentlessly" over a copay they did not owe. This patient eventually left the practice and found a new doctor. This experience stands out as an issue that may not be representative of the office's typical care, but it highlights the importance of patient advocacy and communication.
The office's location, wheelchair accessibility, and amenities have also been praised by patients. Many have noted that the office is well-organized and clean, with friendly reception staff and a comfortable waiting area.
Overall, this medical service location appears to have a strong reputation for quality care, with patients praising Dr. Torres and her staff for their professionalism, kindness, and expertise. While the negative review is concerning, it may not be representative of the office's typical experience.