I visited this practitioner service location, located in Building 2136 on Ashley Oaks Cir Circle, Suite 101 in Wesley Chapel City. The office seems to specialize in heart conditions, particularly aortic valve stenosis, which is the most common valve disease in the USA. It's a serious issue where the aortic valve narrows, affecting heart function.The description on the office's website suggests that they take this condition very seriously, but unfortunately, the experience of one client doesn't match this promise. According to their review, the office's staff, particularly the billing department, is poorly managed, and this affects the patients' care.The office has a few amenities, including a restroom that is wheelchair accessible, which is great for patients with mobility issues. However, this alone may not be enough to overcome the issue with the office's staff.One client felt that the front desk receptionist was controlled by the billing department, and this was impacting their care. This is a serious concern, especially when it comes to life-threatening conditions like heart disease. The client also felt that the office was not prioritizing patient care and was instead allowing the billing department to take control.It's worth noting that the office accepts debit and credit cards for payments, and appointments are recommended, which is standard practice for many medical services. However, the issue with the staff may outweigh these positive features.The lack of innovation and quality in the office's practices is concerning, especially given the serious nature of the conditions they're supposed to be treating. The high rating for pricing may not be relevant if the quality of care is not meeting the patients' needs.Overall, this office seems to have some serious issues that need to be addressed.