This smoke shop has a great reputation, with customers praising the friendly and knowledgeable staff, wide selection of products, and competitive prices. The shop is clean and well-organized, making it a pleasure to browse. Some customers have mentioned that the staff is happy to help with special orders and offer great deals. One issue that has been mentioned is that the shop can be closed when the owner is running late, which can be frustrating for customers who are waiting to be served. However, this seems to be a rare occurrence and the shop generally has a good reputation for being open during its stated hours. Overall, this shop seems to be a great place to visit for those looking for a wide selection of products and great customer service.