Tampa Bay
Vantage Urologic Institute
75.20
75.20
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Gender-neutral restroom
Appointments recommended
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Overall
Quality
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This location seems to have a lot going for it in terms of accessibility and amenities, with a wheelchair-accessible restroom, parking lot, and entrance. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards. However, the working hours are limited, with no service provided on Fridays and Saturdays.
Unfortunately, the feedback from past clients raises concerns about the quality of service, with several customers expressing disappointment and frustration with their experiences. Some have reported being hung up on, referred to other doctors, or having their concerns dismissed. One client even mentioned that they felt the doctors were more interested in financial gain than helping patients.
It's worth noting that the clinic has responded to these reviews, offering to investigate the concerns further and resolve any issues. However, this has not seemed to improve the overall experience for many clients.
The one shining review stands out from the rest, praising the clinic's staff for being kind, knowledgeable, and attentive to their needs. However, this seems to be an outlier among the generally negative feedback.
The one issue that stands out in this review is the discrepancy between the clinic's response to customer concerns and the actual experiences of many clients. While the clinic has responded to each review, it seems that they have not taken sufficient action to address the underlying problems.
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