The business has a good reputation with an overall rating of 3.6 out of 5. However, the quality of service has been inconsistent, with some customers experiencing poor service and others being very satisfied. The prices seem to be reasonable, with some customers finding them to be average and others feeling they were a bit higher than expected. There have been some issues with communication and customer service, with one customer getting hung up on when they called to ask about a missing lock for their rims. It is worth noting that the business has a long history in the community and has a good reputation for being honest and fair. The owners are known for being friendly and welcoming, and the shop is convenient located on US-41 Street. However, the business has had some issues with punctuality, with some customers waiting longer than expected for their repairs to be completed. The business accepts debit cards and credit cards, and has amenities such as a restroom and a mechanic on site. They also have a co-brand with Vann's Paint & Body, which suggests that they have a good relationship with other businesses in the community. The working hours are standard, with the business open from 8am to 5pm, Monday through Friday. However, it is closed on Saturday and Sunday. Overall, the business has some good qualities, but also some areas for improvement.