Tampa Bay
Valrico Brandon Medical Group Inc
20.73
20.73
Overview
Punta Gorda Primary-Care Physician Estevan Del Castillo, MD, is your primary partner in health and connection to a healthier life.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The reviewed location offers a convenient primary care service at Valrico, FL. The patients have a good experience with some of the doctors, who are caring and take the time to explain medical issues and answer questions. The staff is generally friendly, but there have been some issues with unprofessional behavior and incompetent billing department. The patients usually have a moderate wait time before seeing the doctor, but the billing process can be complicated and prone to errors. The location is wheelchair accessible and accepts credit and debit cards. However, there have been some incidents of rudeness from the staff, and patients have reported issues with scheduling, wait times, and billing. Some patients have also expressed dissatisfaction with the change in management and the departure of some doctors. One of the major concerns is the billing department, which has been described as incompetent and unprofessional. Patients have reported issues with improper billing, double charges, and lack of communication from the billing staff. To improve, the location should focus on addressing the billing issues, providing better communication with patients, and ensuring that the staff is professional and courteous at all times.
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