The business has a moderate overall score, suggesting that it has both its strengths and weaknesses. While the quality of services and amenities is satisfactory, it falls short in some areas. The pricing is reasonable, and the company seems to be innovative in its approach. However, some issues with responsiveness and professionalism have been reported by some clients.Based on the reviews, it seems that the company has a good selection of properties, and the staff is usually helpful and welcoming. The properties are generally well-maintained, but some have reported issues with cleanliness and maintenance. Some clients have also experienced problems with the pool and hot tub, and a few have reported finding damages or issues upon arrival.Despite these issues, many clients have praised the company's customer service and responsiveness, particularly in resolving issues quickly. However, some have reported difficulty in getting in touch with the management team, and a few have felt ignored or dismissed.Overall, the company seems to be a solid option for those looking for a vacation rental in the Orlando area, but potential clients should be aware of the potential issues and be prepared to report any problems they encounter.