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USF Health Department of Neurosurgery

4.5

• (1 reviews)

• Medical Center

Medical Center

1325 Lakeland Hills Boulevard, Lakeland, Florida 33805

37.59

1325 Lakeland Hills Boulevard, Lakeland, Florida 33805

37.59

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Overview

USF Health is dedicated to improving the full spectrum of health - from the environment, to the community, to the individual. This unique partnership is formed by the College of Medicine, the College of Nursing, and the College of Public Health at the University of South Florida.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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4.5

1 reviews

Innovativeness

4.8

Quality

4.4

Overall

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.5

This business is a medical center that provides a wide range of health services. The staff is generally very thorough and kind, with many patients praising the care they receive. Dr. Amin and Dr. Flores are particularly highlighted for their exceptional service, being very thoughtful and making a plan to address patients' needs. The doctors seem to be knowledgeable and take the time to explain things to patients, which is appreciated.However, there is a major issue with communication and follow-up. One patient had a terrible experience with the department, citing that they never received any updates or communication, despite multiple attempts to follow up. This lack of communication is completely unacceptable, especially for patients dealing with serious medical issues. The patient expressed their frustration and disappointment, warning others to avoid this group.It seems that the medical center is struggling with organization and efficiency, as some patients have to wait for extended periods of time to be seen. However, the doctors themselves seem to be very skilled and personable, taking the time to listen to patients and explain their diagnosis and treatment options. The business has a wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for patients with mobility issues. They accept various forms of payment, including NFC mobile payments, debit cards, and credit cards.Overall, the business has its strengths, but its major issue with communication and follow-up needs to be addressed.