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USF-Diabetes Center: Malone John I MD
9.62
9.62
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Quality
Overall
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The location, a medical center specializing in diabetes treatment, is situated in Tampa City, at Building 12901, Bruce B Downs Blvd Boulevard. It offers various payment options, including NFC mobile payments, debit cards, and credit cards, with appointments recommended. The center provides amenities like a restroom and is wheelchair accessible, with accessible parking, entrance, and restrooms.Despite having a medical service, this location receives low ratings from customers. The center's staff is often unresponsive, as evidenced by the inability to reach them on the phone. Some clients feel disregarded, as if they are not valued customers. Additionally, there are reports of long wait times, with one client waiting nine months to see a doctor.One client's experience with ghosting on the phone highlights the inconsistent treatment of customers. This lack of attentiveness and consideration for patients' time is a significant concern. Furthermore, the center's approach to medication prescriptions raises questions about their priorities.This medical center has a co-branding partnership with the USF-Diabetes Center: Malone John I MD, indicating a connection to a reputable institution. However, this affiliation does not seem to positively impact the customer experience.One possible improvement area is the responsiveness of the staff, as it is a crucial aspect of patient satisfaction and overall care. By addressing this issue, the center can potentially increase customer trust and loyalty.
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