Tampa Bay
USF Counseling Center
10.24
10.24
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
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Quality
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The USF Counseling Center is located at Building 12220 on USF Mango Dr Drive in Tampa City. The center offers medical services and mental health support to students. While it has a 2.8-star rating from third-party sources, client feedback reveals a mixed experience.Some clients have had positive experiences, citing helpful counselors and improved mental health outcomes. For example, one client reported seeing significant improvement in their life after regular sessions with their counselor. Another client appreciated the free service and found their counselor to be supportive and helpful.However, others have had negative experiences, complaining about judgmental and dismissive counselors, long wait times, and a lack of genuine human connection. Some clients have reported feeling uncomfortable and unheard, with counselors seeming to treat them like an "incompetent child." Others have expressed frustration with the intake process and the quality of care.One major issue that has been raised is the lack of confidentiality. Some clients have reported that their information was shared with other staff members, violating their trust. This issue needs to be addressed to ensure that clients feel safe and supported.Overall, the USF Counseling Center has some areas for improvement, particularly in terms of quality of care and client confidentiality. While some clients have had positive experiences, others have been left feeling frustrated and unheard. With some changes, this center could become a valuable resource for students seeking mental health support.
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