The business is well-established and highly rated, with a consistent schedule of working hours from Monday to Friday, and a closed policy on weekends. The amenities include a gender-neutral restroom, and the location is wheelchair accessible. The instructors are knowledgeable and passionate about drone technology, making the learning process engaging and enjoyable. The curriculum is comprehensive and well-paced, covering flight maneuvers, regulations, and hands-on practice. However, one reviewer mentioned an issue with communication due to language barriers.One notable issue is a language barrier issue mentioned by a client, who reported difficulty communicating with an employee who didn't speak English fluently. The business acknowledged the issue and apologized for the inconvenience, promising to improve their language skills.