Tampa Bay
US Water Services Corporation
9.86
9.86
Features
Wheelchair accessible parking lot
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This business location, found at Building 7100, W Boundary St Street in Tampa City, has a below-average rating and numerous customer complaints. The company, US Water Services Corporation, has a reputation for being greedy and unethical, as stated by several customers. They have been known to shut off water services without notice, resulting in significant inconvenience and financial losses for their customers. One customer received a bill that was over $100 more than normal, due to an error in calculating usage. Another customer was treated rudly and hung up on when they questioned their bill. The company's billing and communication practices have been widely criticized, with some customers reporting that they are charged a debit card fee, even if they do not use a debit card to pay their bill. Additionally, customers have reported difficulty in getting help from customer service representatives. The lack of innovation and poor customer service have led to a low rating for this business location. A significant issue is the company's treatment of customers, which can be described as heartless and disorganized.
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