Tampa Bay
US Social Security Administration
50.28
50.28
Overview
Terminología del Seguro Social
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointment required
Photos & videos
Submit a review
Pricing
Quality
Innovativeness
Overall
Submit a review
This location has received mixed reviews from customers. While some have had positive experiences with friendly and helpful staff, many have reported long wait times, unprofessional behavior, and lack of communication from employees. The office's policy of requiring appointments for most services has been a source of frustration for some customers, who feel that it creates unnecessary delays. The security guard has been a notable exception, with many customers praising their kindness and professionalism. However, the inconsistent quality of service and the lack of transparency around wait times and appointment scheduling have led to a lower overall rating. Some customers have reported specific issues with staff, including rude behavior, lack of empathy, and unhelpfulness. In one case, a customer was hung up on after being placed on hold for 45 minutes. Another customer reported being treated unfairly due to their age and disability. These incidents highlight the need for improved customer service and more consistent behavior from employees.The office's location and amenities have been praised by some customers, who appreciate the convenient parking and wheelchair-accessible facilities. However, the office's hours of operation have been criticized by customers who have had to wait in line for extended periods of time due to the lack of staff. One customer reported a particularly negative experience with a staff member who was hostile and unhelpful. Another customer was left waiting for over 3 hours without being seen, despite having an appointment. These incidents suggest that the office is struggling to manage its workload and provide adequate customer service.Overall, this location has a mixed record of customer satisfaction. While some customers have had positive experiences, many have reported significant issues with wait times, staff behavior, and communication. The office's policy of requiring appointments and the lack of transparency around wait times and appointment scheduling have contributed to these problems.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS