Overall, this roofing company has a good reputation. However, there are some issues that need to be addressed. Most customers have reported a positive experience with the company, citing professionalism, responsiveness, and quality work. Many have praised individual representatives, such as Jesus, David, and Christopher, for their excellent customer service. The company's commitment to delivering high-quality work is evident in the numerous positive reviews, with many customers expressing satisfaction with the final product.The pricing for the company's services has been inconsistent, with some customers reporting overpriced services. There have been instances where the company has charged customers for services not rendered, leading to financial losses. The company's communication and responsiveness have also been a point of contention, with some customers experiencing difficulty in getting in touch with the company or resolving issues.While the company has made efforts to innovate and improve its services, there have been instances where this has not been the case. Some customers have reported being taken advantage of by the company's sales tactics, leading to financial losses.To improve, the company should focus on addressing the issues of overpricing, communication, and responsiveness. It should also prioritize transparency and honesty in its business dealings, avoiding any tactics that may take advantage of customers. By doing so, the company can maintain a strong reputation and continue to provide high-quality services to its customers.