The business is located in Building 171, Pond Cypress Rd Road, Venice City, with a variety of categories including Medical Service, Other Medics, Professional services, Shopping, Furniture Stores, and Flooring store. They accept credit cards as a payment method and offer a service guarantee, installation service, and wheelchair accessibility. However, there have been some issues reported by clients, including delayed or missed appointments, poor communication, and subpar work quality.
The third-party rating is 2.1, indicating a below-average rating. Client feedback is mixed, with some expressing satisfaction with the installation service and staff communication, while others have experienced significant issues with the quality of work, timeliness, and communication. Some clients have reported having to deal with multiple rescheduling, poor customer service, and a lack of follow-through on warranty work.
The business operates on limited hours from Monday to Friday, with no Saturday or Sunday hours. Despite the availability of a service guarantee, some clients have reported difficulty in getting issues resolved, and the company has been accused of being unresponsive to customer concerns.
One of the primary issues is the lack of consistency in the quality of work, with some clients receiving excellent installations and others experiencing significant problems. This suggests that the company's training and quality control procedures may be inadequate.
The business has been rated 1 or 5 stars in many cases, with some clients expressing extreme satisfaction and others expressing extreme dissatisfaction. This suggests that the company's performance can vary greatly depending on the specific installation team and circumstances.